CRISIS CARE
A Safe Place for Your Patients During a Crisis
CBI's Crisis Care locations are open 24/7/365. These locations provide crisis treatment for adults and accept walk-ins at any time. These locations also accept drop-offs from first responders, allowing the individuals in their care to easily access needed behavioral health services and allowing first responders to return to their community-based work within minutes.
The length of stay in Crisis Care locations is brief and dependent on the individual’s needs. Those that are experiencing a crisis that does not resolve with brief treatment will be connected to a higher level of care, which is often on site.
No Wrong Door
Crisis Care services are available to all individuals in crisis, age 18 and over, regardless of insurance coverage or an inability to pay.
Crisis Care Services
Crisis observation/stabilization
24/7 drop-off stations
Psychiatric assessment and inpatient care
Substance use detox
General mental health and SMI services
Inpatient medical detoxification
Court-ordered evaluations at specific locations
Comprehensive discharge planning
Individuals entering Crisis Care have access to psychiatric services, physical health services, nursing services, and case management. Every individual's needs will be assessed by the multi-disciplinary team to decide, along with the patient, what treatment options are best. All patients are provided education and resources for ongoing outpatient care to promote stability in their daily lives and to prevent future crisis. CBI Crisis Care offers patients the opportunity to complete the outpatient enrollment process to a CBI program before leaving Crisis Care.
Court Ordered Evaluations
If you are concerned that someone is experiencing a behavioral health crisis and is unwilling or unable to seek treatment, please see below for your County’s option to apply for an involuntary evaluation. If there is an immediate concern for safety, please call 911.
Maricopa County: visit CBI’s Community Psychiatric Center at 358 E Javelina Ave. Mesa, AZ or call Crisis Response Network’s Crisis Line at 602-222-9444 or 1-800-631-1314. Crisis Response Network (CRN) is not affiliated with CBI.
Pima County: Call 520-405-5047 to schedule a Court Ordered Evaluation consult or contact The Southern AZ Crisis Line at 866-495-6735.
Cochise and Pinal Counties: Call the Southern AZ Crisis Line at 866-495-6735.
Gila and Yavapai Counties: Call the Crisis Response Network at 1-800-631-1314.
Please note that someone cannot be court ordered for substance use treatment through the Court Ordered Evaluation process.
Accessing Care & Services
Who is eligible?
A referral or appointment is not necessary for Crisis Care Services. All services are available 24/7/365 on a walk-in basis. Crisis Care is provided to all patients, over the age of 18, regardless of ability to pay. If someone does not meet the Crisis Care admission criteria, CBI will triage and transfer to the most appropriate level of care.
Locations
Benson
470 South Ocotillo #2 Benson, AZ 85602
Casa Grande
675 East Cottonwood Lane, Suite 140 Casa Grande, AZ 85122
Central City Addiction Recovery Center
2770 East Van Buren Street Phoenix, AZ 85008
Community Psychiatric Emergency Center
358 East Javelina Avenue, Suite 102, Mesa, AZ 85210
East Valley Addiction Recovery Center
560 South Bellview Rooms B & C Mesa, AZ 85204
Toole Access Point
250 South Toole Avenue, Suite A Tucson, AZ 85701
West Valley Access Point
824 North 99th Avenue, Suite 109 Avondale, AZ 85323