Consumer Feedback

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Please rate the following on a scale of 1 to 5, with 5 being the highest:
1. How would you rate the quality of services you received at Community Bridges?
2. How would you rate the level of respect you received at Community Bridges?
3. How adequately was the program explained at the time of admission?
4. How would you rate the care you received from our staff?
5. How would you rate the cleanliness of our facilities?
6. How would you rate the confidentiality of your treatment services?

Please rate the accuracy of the following statements, with 5 being most accurate:
7. The clinician involved me in the planning of my treatment.
8. The lecture material presented to me was interesting.
9. The lecture material will be beneficial to my recovery.
10. The therapist displayed adequate knowledge of the lecture material being covered.
11. The therapist acknowledged and answered my questions concerning the lecture material.
12. Other materials used will be beneficial to my recovery (workbooks, worksheets, handouts).
13. The materials used were sensitive to my cultural/ethnic background.
14. The therapist was sensitive to my needs.
15. The therapist conducted both group and himself/herself in a professional manner.
16. The program has helped me in reaching my goals.
17. The program was helpful in reaching my treatment goals.
18. The program staff was able to assist me in accessing assistance in other areas of my life.
19. Overall, I am satisfied with the services I have received from Community Bridges.
20. Which programs did you participate in at Community Bridges?#11#2
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